Terms & Conditions
  1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  2. PT. Metropolitan Retailmart is not responsible for any technical error in your hardware or software caused by the use of this website.
  3. This website is copyrighted to PT. Metropolitan Retailmart. Reproduction of the material or images contained in the website must be un
  4. der the permission of PT. Metropolitan Retailmart or the concerned brands.
  5. Any information, ideas or other forms of communication contained in this website is owned by or licensed to PT. Metropolitan Retailmart.
  6. For further information regarding the website contents and other customer services, please contact us or visit our customer service counter in all METRO outlets or send your comments through this website.



Privacy Policy

What Information do we collect?
We collect information from you when you register on our site or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our website anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and the feedbacks we receive from you.
  • To improve customer service (your information help us to more effectively respond to your customer service requests and support needs)
  • To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer

  • To send periodic e-mails

The e-mail address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receive occasional company news, updates, related products or service information, etc.

Note: if at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

  • To administer a contest, promotion, survey or other site feature.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

How do we use cookies?
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibilities or liability for the content and activities or these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.